We once had a woman push open the sliding doors, as in not on the tracks but swinging them open, and then proceeded to shop for an hour after we had closed. We're not allowed to kick customers out even if they are there long after we close.
@gravitycatnotamused1, I think assault and battery might be legal in these situations
@Hamilton Porter, this customer has done this many times, we have purposefully crushed groceries, given her out of date products, and been generally rude to her. This all at a company that is always in Forbes top 10 customer service, if we knocked her out and tattooed her face she wouldn't take the hint.
@gravitycatnotamused1, the name though... dasboschitt amiright?
@Ser Waffle Knight, actually no I got the name from a halo video my friend had made before dasboschitt even made his video.
@gravitycatnotamused1, i work at a hardware store and one night (when I was not there) a woman came in with a minute left asking for them to mix paint. They offered to do it first thing the next morningg but she said she would literally die if she didnt get the paint that night. Fortunately i wasnt there that night or else I would've kicked her out right then and there for misusing the word "literally" and would have gotten in trouble with my boss. Though it would've been worth it
@gravitycatnotamused1, here's an unorthodox suggestion: tell her how much she is upsetting you guys. Tell her that it's not okay that you all have to work late because she is being so inconsiderate. Politely tell her this, and if she is doing it because she's oblivious (as opposed to an asshole), she'll stop. Hopefully.
My favourite part of working in retail was shutting the doors as someone was walking to come in
@Mikestark06, you had all day motherfvcker.
@Mikestark06, I myself used to close the gates when costumers were making their final purchase and say "now you can help us clean !"
@faffy waffle, adding to 'you've had all day' people call in insurance claims at 10PM for shjt that happened 2 weeks prior and then get mad that it's not gonna get done until the next week. It's hilarious and also makes me want to drink bleach.
@Mikestark06, at Best Buy we close the gate at closing time and nobody can get in and then we actually bolt the door shut and manually let customers out the exit door one by one until the last one is out.
My store only closes on thanksgiving and Christmas and people come at the last minute to shop. Like no we're closed and want to go home go away.
@gravitycatnotamused1, no cub foods in Minnesota
@sexyvampireprincess, Minnesota represent!!! I myself am from Lakeville.
I have started writing down all the crap I've dealt with in retail and someday will publish it into a book. In the mean time when at the grocery store I always leave my brethren of retail some candy. Any retail worker knows candy really helps the day.
@Pegasister Tehachopi, I'm a mint guy myself
@Pegasister Tehachopi, it keeps the breath fresh and is equally satisfying
This is why I won't go into a store if it's even ten minutes before closing unless it's an absolute necessity, it's one or two things, or I personally know the people working there.
My job is closed on Easter, Christmas, and Thanksgiving. When it was Easter last year my GM was putting up the truck order because we deal with food and this guy got hilariously mad at him for not letting him in and order food. Even after pointing at the, "we are closed on Easter," sign.
The place i work at was renovated recently and even with all the closed signs and construction and the piles of debris all over, people still walked in every day to see if we were open some even tried to order from the workers.
I've never actually worked anywhere but I'll take their word for it
@Wonderlandian, you'll never truly know the stupidity that human kind is capable of until you work customer service.